Privacy Policy

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At Love Instead Holistic Care, your privacy is important to us. We are committed to safeguarding your personal information and ensuring transparency in how we handle your data. This Privacy Policy explains how we collect, use, and protect your information when you opt into our SMS messaging program. By subscribing to our SMS service, you agree to the terms outlined below, in accordance with the 2025 Telephone Consumer Protection Act (TCPA) and Campaign Registry guidelines.

When you opt into our SMS messaging service, we may collect the following types of information:

• Phone Number: The mobile number you provide during the opt-in process.
   
• Message Interaction Data: Includes delivery confirmations, replies, and engagement metrics.
   
• Consent Data: Records of how and when you provided consent to receive SMS communications, including opt-in methods (e.g., web form, text keyword, or verbal agreement).
   

We may use your personal data for the following purposes:

• To send relevant SMS communications: This may include appointment reminders, wellness tips, service updates, and other messages you’ve opted to receive.
   
• To comply with legal obligations: Ensuring our communication practices are compliant with TCPA and other regulatory standards.
   
• To improve our messaging services: Evaluating engagement data to enhance the relevance and delivery of messages.
   

Your data will only be used for the purposes you consented to and will not be shared or used for unrelated marketing activities.

Love Instead Holistic Care may share your information under the following conditions:

• Third-Party Service Providers: We may share your information with trusted service providers (e.g., SMS platforms, telecom carriers) strictly for the purpose of delivering messages. These third parties are obligated to use your data only to support the campaign and in compliance with privacy regulations.
   
• Affiliates: If applicable, we may share information with affiliates or subsidiaries, who will be bound by this Privacy Policy.
   

Note: We do not share SMS opt-in data or consent records with any unrelated third parties for marketing or promotional use.

We implement reasonable and industry-standard technical and organizational measures to protect your information from unauthorized access or misuse. However, no data transmission or storage system is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

To comply with TCPA and Campaign Registry rules, we maintain secure records of SMS opt-ins and opt-outs, including timestamps and methods of consent. These records may be used to verify our compliance with regulatory requirements.

We may update this policy from time to time. Significant changes will be communicated via SMS or published on our website. Continued use of our SMS service after such updates indicates your acceptance of the revised policy.

Please review this policy periodically for any updates.

If you have any questions about this Privacy Policy or need assistance with your SMS preferences, you can reach us at:

Love Instead Holistic Care
📞 Phone: (469) 747-1004
✉️ Email: info@loveinsteadholisticcare.com
🌐 Website: www.loveinsteadholisticcare.com